GM North Central Railway, Naresh Pal Singh interacted with passengers at Subedarganj station on Thursday
Prayagraj : North Central Railway general manager, Naresh Pal Singh, interacted with passengers at Subedarganj station and sought their feedback on cleanliness, catering, passenger amenities and toilet facilities on Thursday as part of the ongoing Special Campaign 6.0. The campaign is being conducted across NCR’s divisions, workshops, units and offices from Oct 2 to Oct 31. Stay updated with the latest Prayagraj news.
Most passengers expressed satisfaction with the services, while the GM said passenger feedback was being used to identify areas requiring further improvement. He said cleanliness and hygiene were being treated as a year-round priority and not limited to the month-long campaign. The GM said visible improvements had been made in cleanliness and security at railway stations and on trains over the past few years.
As part of the campaign, Rail Jan Samvad programmes were organised at major stations to collect suggestions and grievances from passengers. During his visit to Subedarganj, the GM inspected coaches of the Jammu Mail and interacted with passengers about their travel experience and railway services. He also emphasised that the safety of women passengers would receive special attention. He expressed confidence that active participation by railway employees would further improve cleanliness across the network. Similar Jan Samvad programmes were held at major stations across NCR. The Prayagraj divisional railway manager participated in the programme at Prayagraj Junction, while the Agra and Jhansi DRMs conducted interactions at Agra Cantt and Virangana Lakshmibai Jhansi stations, respectively. Senior railway officials collected passenger feedback on cleanliness and other amenities during the programme. Download the TOI App.