Lucknow: As many as 4,849 distress calls were received by UP-112 from across Lucknow during Diwali celebrations (Nov 7 night to Nov 9), with disputes and brawls accounting for the highest number of complaints, followed by requests for ambulance assistance and other medical emergencies. Officials in Lucknow said that almost 60% were related to disputes and brawls.
An official said that other complaints included requests for assistance through the Women Power Line (1090), services for senior citizens, medical emergencies requiring 108 ambulance services, complaints against police personnel, missing persons, disaster-related incidents and information about unclaimed persons or objects. Police officials in Lucknow managing the UP 112 district control room said that in all the cases, the average time taken to reach the spot was a maximum of six minutes, preventing the incident from taking an ugly turn. The emergency calls covered a wide range of incidents, including road accidents, physical threats, property disputes, gambling, sexual harassment of women, medium-intensity fires, animal-related emergencies, encroachments and traffic congestion. Some calls were also classified under unknown or miscellaneous categories.