Because he had to check in, the Gurgaon businessman eventually paid the additional amount

Because he had to check in, the Gurgaon businessman eventually paid the additional amount

Cabs at Pune airport

Because i had to board a plane,” Sharma said, i agreed to pay the extra money. Because he had to check in, the Gurgaon businessman eventually paid the additional amount.

Sharma told TOI that he had booked an Uber cab to reach the airport by 5pm for his flight to Delhi. The first driver called him after accepting the booking and said he would have to pay the “meter fare” instead of the fare displayed on the app. He said he would go by the ‘meter fare’ or I should cancel the trip,” Sharma said. On reaching the airport, Sharma said, the cabby demanded another Rs150 as “AC charges”. They kept saying that this was the rule here,” Sharma said. It seems the authorities have no control over them and they act according to their will,” he said.

“I asked him why I should pay a different fare from the one shown on the application. The driver’s demands did not end there. “This baffled me and I started arguing with him. He then called some other cabbies. They surrounded me and intimidated me. “I have not seen such high-handedness of cabbies and autorickshaw drivers anywhere else.

Maharashtra govt recently introduced a cab aggregator policy aimed at regulating app-based taxi services.

A senior RTO official said they were acting on complaints against cabbies and autorickshaw drivers. With the cab aggregator policy now in place, we hope everyone will fall in line as enforcement will become stricter,” the official said. Six companies, including Ola, Uber and Rapido, have applied for licences under the policy and have been given a three-month compliance window to submit the required documents. Commuters continue to report disputes over fares and additional charges. “We frequently take action against autorickshaw drivers and cabbies based on complaints, and this will continue.

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