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Bengaluru: A damaged packet of curd led to cyber fraud of Rs 98,000 after a 56-year-old homemaker tried to seek a refund for the product ordered through the quick-commerce platform Blinkit. A resident of an apartment on Palace Cross Road in Vasanth Nagar, she had ordered a packet of curd online on Oct 17, according to a complaint filed by Soundarya (name changed). Soon, Rs 98,000 was deducted from her bank account, she added.
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However, when she opened the account and entered her password to check the balance, the app disappeared from the screen, she said. When it was delivered, it was in a damaged condition, the woman stated. She complained to the delivery agent, who asked her to contact customer care. She searched online and called a number she found on the internet. The person who answered the call promised a refund and asked her to follow a few instructions. He sent a link to her on WhatsApp and instructed her to upload a photograph of the damaged packet. After she submitted the photo, another fraudster called her, claiming that a refund would be processed and asking her to check her digital payment account. Realising that she had been cheated, she approached police and sought action. Central Cyber Crime police registered a case and are investigating. Download the TOI App.