No injuries or entrapments were reported as the incident occurred on a holiday when the office was closed. Tangedco payment services and grievance redressal system were affected. Chennai: A fire broke out at the BSNL office on Anna Salai on Saturday morning, triggering panic and traffic congestion along the busy commercial stretch.
A security guard spotted thick smoke billowing from the second floor of the building around 9.30am, according to officials. In addition, backup servers of the 108 ambulance service located at the BSNL office were also damaged in the fire. The exact cause of the fire will be confirmed after a detailed investigation.
Police said a battery kept in one of the rooms may have exploded. TANGEDCO said its servers maintained at the BSNL office were affected, resulting in a temporary disruption of online payment services. Fire and rescue services rushed to the spot and battled the blaze for over an hour. Preliminary inquiries suggest that the fire may have been triggered by an electrical short circuit. The fire caused disruption to critical services housed at the BSNL facility.
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