Online payment of tax through Kolkata Municipal Corporation’s website has been hit
As a result, birth and death certificates cannot be issued,” a KMC official said.
Among the services hit were downloading of birth and death certificates from the Janma Mrityu Tathya portal, payment of online tax through Kolkata Municipal Corporation’s website and key services on the labour department’s website, officials said. A large volume of the state finance department’s data has gone missing, the officials said. Nitu Shukla, special secretary in the IT department and senior Webel official, said she was “not authorised to speak”. Ashok Prasad, additional director general of police (cyber cell), said: “I am not aware (of the problem) and will not speak on the issue. Sources said that while a few people succeeded in downloading the certificates, most could not. KMC officials said the glitch is preventing the uploading of digital birth and death certificates. An official of the civic body said online payment of property tax has been hit, too. The audit will be undertaken more frequently to neutralise the growing risk of digital infrastructure breach by AI tools,” the official said.
The websites of Kolkata Police, Bidhannagar City Police, state personnel and administrative reforms department and West Bengal Electronics Industry Development Corporation Ltd (Webel) have either slowed down or been malfunctioning. Several officials narrated the problems they have been facing. “We have not been able to work on the Janmya Mrityu Tathya portal since Monday. The portal allows citizens to download the certificates. A state official ruled out a cyberattack, attributing the disruption in service to a routine infrastructure audit. “Such exercises are based on inputs from Indian Computer Emergency Response Team (CERT-in), a national body.