Photo for representation
Shivamogga: Due to a lack of water facilities in train bathrooms, the District Consumer Disputes Redressal Commission here has fined the railway department for deficiency in service.
Nagendra, a resident of PWD Quarters in Basavanagudi, Shivamogga, along with 23 family members and relatives, was travelling from Yesvantpur to Shivamogga on train No. 66575 using general tickets costing Rs 1,000. They were forced to get off at Tumakuru and spend an extra Rs 1,760 on tickets for another train. On Oct 23, the bench comprising commission president T Shivanna and member BD Yoganand Bhandya ordered the station masters of South Western Railway (SWR, Bengaluru) and Tumakuru railway station to refund the Rs 1,000 ticket fare with 6% annual interest from April 15, 2025, within 45 days, a release issued by the information department stated. They are also directed to pay Rs 10,000 as compensation for the inconvenience caused, along with Rs 5,000 for court expenses within 45 days. Failure to meet the deadline will result in a 10% annual interest rate until full payment is made, the court stated.
You Can Also Check: Gold Rate in Mysuru | Silver Rate in Mysuru | Bank Holidays in Mysuru | Public Holidays in Mysuru Stay updated with the latest Mysuru news. Finding no water in the toilets, they alerted the Tumakuru station master, but receiving no response. After a legal notice went unanswered, Nagendra filed a complaint. Download the TOI App.