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Along with the app, BMTC also launched the National Common Mobility Card facility for BMTC buses last Thursday as part of the state govt’s 100-day celebrations.
Tickets are much easier now,” he said. However, commuters said the new app no longer allows users to track buses using vehicle numbers — a feature that was available in the previous version. They also need to enable an option for passengers to reverse the boarding and deboarding points, which is not available at present,” said Abhishek Vijayan, a regular commuter from BTM Layout.
Another user, Amogh A, who travelled from Srinagara to Ganesha Bhavan, praised the new mobile wallet system and the e-ticketing feature integrated into the app, which allows users to preload money. “I did not receive a physical copy of the ticket, but got a digital copy in the app itself. “The developer needs to make the user interface more accessible for trip planning. This enables commuters to use a single card for travel on both BMTC buses and Namma Metro.
In the new app, the 401 route’s cut trip between MS Palya to Chikkabanavara is absent,” Ashwin said. You Can Also Check: Gold Rate in Bengaluru | Silver Rate in Bengaluru | Bank Holidays in Bengaluru | Public Holidays in Bengaluru | Bengaluru AQI | Weather in Bengaluru | Petrol Price in Bengaluru | Diesel Price in Bengaluru | CNG Price in Bengaluru | LPG Price in Bengaluru Stay updated with the latest Bengaluru news.
“The new app has made tracking a little better, but some features that were available in the older app are missing in the new version,” said Ashwin J Kumar, a commuter. He also pointed out that the new version is less user-friendly compared to the older app. He added that the new app does not have details if bus trips are cut short. “On many occasions, BMTC does not operate the full-length routes. Download the TOI App.
some have also flagged certain limitations While users have welcomed the BMTC 2.0 app’s improved bus tracking and multimodal integration. “Took a total of 11 buses, three of them failed. NCMC worked on 8…. In 10 of 11 (buses), I was the first guy with the card; conductors appreciated the card, the speed, and said we were told to accept it but didn’t know how to use it.
One of the users, Rahul Obli, said he faced technical glitches multiple times Sunday while carrying out transactions using NCMC. “On Sunday, I travelled in five different buses and I trained three conductors on how to carry out transactions using NCMC,” Rahul said. Bengaluru: The rejuvenated version of Bangalore Metropolitan Transport Corporation’s (BMTC) mobile app has drawn a mixed response from regular commuters. BMTC upgraded the app with the aim of bringing multiple public transport services under a single digital platform. The app integrates ticketing, digital payments, bus passes, journey planning and live bus tracking. Commuters can also purchase BMTC digital tickets and Namma Metro QR tickets through the app. Commuters also pointed out that conductors in certain depots are not trained to issue tickets using these cards. Some users have flagged similar issues on social media platforms as well. Basically I trained them,” a user, Srikant, posted on X.