BMC asks engineers to go on field to resolve water complaints: The wider industry impact

BMC asks engineers to go on field to resolve water complaints: The wider industry impact

Mumbai is facing a 10% water cut

Mumbai: With Mumbai continuing to face a 10% water cut, the BMC has directed its engineers to stop resolving water-supply complaints from their offices and instead visit affected areas, interact with residents, and identify the root cause of problems. The BMC currently has a 10% water cut in place even as the stock in the reservoirs supplying Mumbai stood at around 95% on Friday. Bangar said the water situation could be considered satisfactory for withdrawing the cuts only if the reservoirs have 100% stock by September 30.

The department has also been asked to explore providing full-pressure water supply on at least one designated day in each supply zone so that adequate pressure reaches areas at the tail end of the distribution network. You Can Also Check: Gold Rate in Mumbai | Silver Rate in Mumbai | Bank Holidays in Mumbai | Public Holidays in Mumbai | Mumbai AQI | Weather in Mumbai | Petrol Price in Mumbai | Diesel Price in Mumbai | CNG Price in Mumbai | LPG Price in Mumbai Stay updated with the latest Mumbai news.

He said complaints of low pressure, inadequate supply, changes in distribution timings, pipeline leakages and other technical issues must be investigated on site and not merely addressed through temporary measures. Once the complaint is resolved, they should interact with local residents and verify whether the water supply has actually returned to normal,” Bangar said. He said below-average rainfall in August and the possibility of below-average rainfall in September made careful management of the available water stock necessary. Local elected representatives and residents should be kept informed about the water cuts and measures being taken, he said.

“After receiving a water supply complaint, engineers should visit the site and determine the reasons behind it. Bangar also directed officials to identify deficiencies in the distribution network and rectify them without delay. Officials have also been asked to regularly inspect areas facing water-supply problems and coordinate with other departments to address deficiencies. Bangar stressed that citizens should be given clear information about the water-supply situation, alternative arrangements and remedial measures. Download the TOI App.

Additional municipal commissioner Abhijit Bangar issued the directions during a review meeting of the civic hydraulic engineer department on Friday.

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