The latest disruption comes amid a series of operational issues faced by SpiceJet passengers
Manish Kumar, who urgently needed to travel to Pune, told TOI that SpiceJet flight SG-939 was scheduled to depart Delhi at 4.55 pm on Wednesday and arrive in Pune at 7.25 pm. However, he received a message informing him that the flight had been rescheduled to 12.05 am. I had to travel urgently, so I booked an Air India flight to Pune, which took off around 2 am. We had to be in Pune for an important function, and the fresh tickets cost us almost Rs19,000,” he said.
I did not receive any message about the cancellation,” Kumar said. I have still not been able to find a way to claim a refund from SpiceJet for the cancelled flight,” Kumar said. Another passenger said he and his wife had already reached the airport when they realised there was no clear communication about the flight’s status.
Pune : SpiceJet’s operational troubles spilled over onto passengers yet again as its Delhi–Pune flight was first rescheduled and then cancelled in the early hours of Thursday, leaving several flyers scrambling for alternatives and facing steep last-minute fares. “Accordingly, I planned my travel to the airport. But before leaving, I checked the flight status once more and was surprised to see that the flight had been cancelled. “How can there be no information relayed to flyers? The last-minute ticket cost me a lot of money. He added that the only communication he received from the airline was the message informing him about the rescheduling. He had booked the tickets through a travel portal. “If the airline was cancelling the flight, it should have ensured that the information reached us.