This statement follows similar claims from other tech leaders, including Microsoft CEO Satya Nadella and Google-parent Alphabet’s chief Sundar Pichai, who have also mentioned that AI is generating about 30% of new computer software code on some projects.
Salesforce CEO Marc Benioff has claimed that AI is now performing “30% to 50% of the work” at the company. The latest statement highlights the major automation potential of artificial intelligence within the enterprise software giant. Benioff made this comment during an interview on Bloomberg’s The Circuit show with Emily Chang, specifically pointing to job functions such as software engineering and customer service.
Earlier, Salesforce also noted that its internal use of AI has enabled the company to reduce its hiring needs.
The tool has achieved around 93% accuracy, even for major clients like Walt Disney Co, according to Benioff. The US-based software company is also developing an AI product designed to manage tasks like customer service without human involvement.