Flight operations of major airlines, including Indigo , Air India and others were severely disrupted on Wednesday (December 3) morning after check-in systems unexpectedly failed at multiple airports, including major hubs. The system outage affected airport check-in platforms simultaneously at various locations, leading to immediate flight delays, news agency PTI reported. This forced airlines to switch to slow manual procedures.
Earlier this year, a widespread Microsoft 365 outage, reportedly caused by a faulty update, caused significant disruptions at multiple global locations.
All the travelers have been told that manual check-in and boarding processes were being implemented while systems remained unavailable. An announcement made to passengers at Varanasi airport blamed the outage on Microsoft, saying, “Microsoft Windows reports major service outages globally. IT services/ check in systems at airports are impacted. When the Times of India tech team checked the status page of Microsoft services, the group did not find any problems, with a message reading, “All products are operational. The scale of the disruption and the expected time for system restoration remain unclear.