America’s largest bank CEO Jamie Dimon makes it clear at earnings call that not giving AI Agents access to bank’s data; calls it too risky for clients and JPMorgan
Weeks later, OpenAI released its own agent, Dots.
Speaking during the bank’s third-quarter earnings call, Dimon said JPMorgan Chase is taking a cautious approach as technology companies including Meta roll out increasingly autonomous AI assistants, according to a report by CNBC. “We’re not going to allow just any … outside agent to come in inside the company, because it’s just too risky for clients and for JPMorgan,” Dimon told analysts. “You don’t want rogue agents, and it could be thousands of them,” Dimon said A JPMorgan spokesperson confirmed to CNBC that the bank currently prevents external AI agents from operating customer accounts. Third parties are not permitted to gain access by using customers’ banking credentials and logging in on their behalf, according to the bank.
Jamie Dimon the CEO of America’s largest bank JPMorgan Chase has made it clear that the bank will not allow external artificial intelligence agents to access customer accounts and carry out actions on the behalf of users, warning that the technology presently poses significant risks for both customers and bank. Dimon further added that the possibility of large numbers of autonomous agents interacting with banking systems raises security concerns. In September, bank stocks fell after Meta’s Muse agent topped app download charts soon after its unveiling. Investors feared consumers would use agents to move funds from low-yielding accounts to higher-yielding ones.