Fireflies AI co-founder and CEO Krish Ramineni
“We have to go 10 layers deeper on the quality of the product. We have to prove our metal every day”, he said, pointing out that the platform now has over 120 different integrations and a rich API that makes it accessible for people. Today, Firefly supports almost 100 different languages and continues to improve on that aspect. Fireflies.ai is used by over 20 million people and 1 million organisations, including 75% of the Fortune 500. It has processed more than 7 billion meeting minutes and integrates with 100+ workplace tools, according to the company.
So that alone makes it a very compelling value proposition for why people are using Fireflies.ai and continue to use it,” he explained. Because people are having a lot of in-person meetings, “One thing I’m immediately seeing is the use of our mobile app in India, especially.
If you’re using Google’s AI, it’s only going to work on Google and not on [Microsoft] Teams, or Zoom,” Ramineni told TOI. “So, fragmentation is actually something that we can address where you have one AI that works across all platforms and people want consistency,” he added, explaining that employees may have a zoom meeting now; then an hour later, you have a meeting on Teams. And that’s been something we’re seeing uniquely,” he said. And then, from our own point of view, we’re announcing this gradually but we want to create plant pricing plans specific for India that are more geo-friendly,” Ramineni told TOI. When asked about AI regulation, Ramineni said that the company has different AI policies in different markets. It’s mandatory in many places, and you should make it explicit,” he said, adding that there may be certain countries that don’t have consent-related policy, but we’re going to be proactive and do what is the right thing. He explained that the company takes the “highest standard” and follows that.
When tech giants like Google and Microsoft roll out built-in AI features, the immediate reaction of many users is often to write off independent AI startups. This is the billion-dollar question every founder faces. But for Fireflies.ai co-founder and CEO Krish Ramineni, what these tech titans view as their greatest strength is exactly where agile startups are finding their ultimate competitive advantage. The US-based company is betting on cross-platform flexibility, deeper workflow integrations and several India-first features to stay ahead of the competition. Talking with The Times of India tech, Ramineni addressed the long-standing challenge of competing against Silicon Valley’s tech giants, highlighting that ecosystem fragmentation remains the single biggest flaw in Big Tech’s meeting assistants. modern professionals and their external clients operate across a scattered mix of calling tools throughout the workday While proprietary AI solutions from Google or Microsoft are locked into their own environments. “This is something that I [have been] thinking about every night for the last five years, even before we really took off. There’s a multi-pronged approach to this one. The simple answer is: knowledge is fragmented. And then, a Google Meet meeting. “You need one platform that brings it together. Also, the AI that you use or the video conferencing tools that you use might be different from what your clients or your customers use. He further noted that the team has had a lot of time to make the core experience better for a lot of larger companies. We can’t just say, ‘Okay, it’s good enough to bundle it’. Fireflies is actively expanding into a multi-product company designed to handle broader knowledge work before, during and after meetings. With this, the platform is evolving from passive transcription to executing follow-up tasks, such as creating presentation slide decks, drafting post-call emails, building project memos, and pinging colleagues on Slack. Over the coming year, Fireflies plans to introduce roughly a dozen new capabilities outside standard meeting notes, including autonomous voice agents designed to attend and conduct preliminary screening interviews on a user’s behalf. When talking about India-centric features, Ramineni explained that in India, app adoption is one of the highest. And the mobile app has been a big adoption where they’re able to just pull out Firefly’s hit and record on it. “We’ve constantly been increasing beyond Hindi to other languages as well. “I want to take a particular example here, which is around call recording consent. It’s different in many markets, and we’ve always taken that position that consent is necessary. “Be it anywhere. We’ve decided not to set different standards for different countries. Get the latest technology news and updates. Download the TOI App.
Earlier this month, the company expanded its features by launching an email assistant.