Microsoft outage status update: Company says that the changes applied to fix outage not working ‘as expected’ (Image source: AP)
Here’s what Microsoft said in its latest update
More info under EX1550543 and MO1550821 in the Microsoft 365 admin center, as well as https://msft.it/6013xBHsf if the admin center is not available to you. Due to the ongoing outage, several federal agencies have issued notices saying they are not receiving communications due to the outage. “As of Friday 13 November 2026, there is a broad service disruption affecting DAFF messaging due to the current Microsoft D365 outage. As a result, clients may not be able to send emails to or receive emails from departmental systems,” the Department of Agriculture, Fisheries and Forestry (DAFF) wrote in the notice issued.
Join conversation Share your thoughts in the comments Be respectful · TOI community guidelines “We’ve monitored the status of the changes applied to improve serviceability and confirmed they’re not taking as expected.
In a latest update on X, the company said that the fix is “not taking as expected” and the software giant is “identifying alternate workstreams that can be applied”. “We’ve monitored the status of the changes applied to improve serviceability and confirmed that change is not taking as expected,” Microsoft 365 Status shared in its latest update. “We’re identifying alternate workstreams that can be applied to increase capacity in the face of sustained traffic management imbalances,” the company added. It said several servers had become unexpectedly unavailable after failing automated health checks, shifting additional traffic onto the remaining infrastructure. The Department of Foreign Affairs and Trade (DFAT) published this statement on its website: “Due to the global Microsoft outage, all urgent sanctions enquiries should be directed to the Australian Sanctions Office by telephone”.
The ongoing Microsoft outage may take longer than expected time to get fixed. The software company later identified elevated load across part of its infrastructure as a likely reason for the connectivity errors. In its update, Microsoft clarified that the elevated load was not being caused by an overall increase in traffic, but by the reduced availability of servers. Your child uses AI every day. But do they understand it? Find out in the TOI AI Masterclass.
Microsoft 365 outage has affected Microsoft’s email, workplace communication and cloud-based services. Nearly 130,000 users worldwide reported problems at the peak of the outage, according to website performance platform Downdetector. Thousands also reported disruptions to Teams, Microsoft’s AI assistant Copilot and other Microsoft 365 applications.
Users reported difficulties accessing Outlook, sending and receiving emails and loading inboxes.
In its initial response to the outage, Microsoft said it was investigating reports of users experiencing problems accessing Exchange Online mailboxes through multiple connection methods.