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New Delhi: Delhi Police’s Intelligence Fusion & Strategic Operations (IFSO) unit has busted a sophisticated cyber-fraud racket targeting US citizens on the pretext of providing technical support and arrested 11 people, including two women. Police alleged that the syndicate duped victims of around Rs 100 crore from a call centre operating out of rented premises in northwest Delhi’s Pitampura. Police seized Rs 41 lakh in cash, 29 laptops, 25 mobile phones, eight routers and a car allegedly used in the operation.
The accused targeted US-based victims by remotely installing malware on their computers, triggering pop-up messages directing them to call a toll-free number for assistance, according to police. Police said the victims were allegedly persuaded to buy gift cards or transfer cryptocurrency to resolve the purported technical or banking issues. Calls were then routed to the Pitampura call centre, where trained operators allegedly convinced victims that their devices had been compromised. Gift-card details were shared through WhatsApp groups and later redeemed or encashed. Key members of the network based in India and abroad have been identified, and further investigation is underway.