Telangana IT and industries minister D Sridhar Babu inaugurates the first India office and talent hub of US-based food commerce firm DoorDash in Hyderabad on Wednesday.
Its teams in Hyderabad will support a platform serving more than 56 million monthly active consumers across markets with a combined population of over 1 billion people.
DoorDash said the Hyderabad centre will initially house Customer Experience and Integrity, or CXI, and general and administrative teams, supporting the company’s global operations across consumers, merchants and delivery workers. The company said specialised integrity, fraud review and technical capabilities could be added over time. Speaking at the inauguration, Sridhar Babu said DoorDash’s decision validated Hyderabad’s position as a global talent hub and strengthens the city’s hyperlocal digital commerce ecosystem. He said the investment goes beyond job creation by showing that global digital businesses could build and run critical operations from Telangana. He said the company’s arrival adds to Hyderabad’s growing cluster of global e-commerce and logistics technology operations providers, including Amazon, Walmart, FedEx, Uber, Zomato, Swiggy and other digital commerce firms operating locally. Kohnke said Hyderabad’s talent base, technology ecosystem and environment for global capability centres made it a natural choice for DoorDash’s long-term investment in India.
The facility, located in Hitec City, was inaugurated by Telangana IT and industries minister D Sridhar Babu, along with DoorDash chief financial officer Ravi Inukonda, senior director for workforce strategy and talent acquisition operations Jenna Kohnke and state IT adviser Sai Krishna.