AI Image
Bengaluru: A Rs 441-refund query turned into a Rs 1-lakh nightmare for a 49-year-old woman, who lost money from two bank accounts after calling a number she mistook for an e-commerce company customer care helpline. The Horamavu resident requested a refund of Rs 441 a couple of weeks ago, which remained pending. On Oct 31, she searched the internet and found the number 8893978138 listed as the company’s customer care number and spoke to a person, who identified himself as Tushar Singh. However, when she switched on the phone again, she noticed unauthorised transactions from her bank accounts: Rs 90,000 had been withdrawn from one of her accounts and Rs 15,000 from another one. The transactions took place between 11.14am and 11.17am on Oct 31.
You Can Also Check: Gold Rate in Bengaluru | Silver Rate in Bengaluru | Bank Holidays in Bengaluru | Public Holidays in Bengaluru | Bengaluru AQI | Weather in Bengaluru | Petrol Price in Bengaluru | Diesel Price in Bengaluru | CNG Price in Bengaluru | LPG Price in Bengaluru Stay updated with the latest Bengaluru news.
Homemaker Prema (name changed) told police she ordered clothes through an e-commerce site, but returned them as they did not fit her. She told police Tushar Singh had siphoned off her money through a digital payment application. The caller, posing as a customer care executive, guided her through a series of steps on her phone, ultimately duping her out of her savings. The caller guided her through various steps to process the refund and asked her to click on a link and enter details. As the process was taking a long time, her phone screen went blank and displayed a message asking her to wait for the refund. Sensing something was wrong, Prema switched off her phone and removed her sim card. Download the TOI App.