Amazon CEO Andy Jassy recently shared a post on X (formerly Twitter) announcing the company’s own Health AI – an AI-powered health assistant that seeks to provide 24/7 health guidance.
Announcing the new AI assistant, Jassy said that the AI assistant integrates with One Medical membership in the One Medical app. “One of many frustrating experiences in healthcare today is calling for health advice and having to start from scratch, explaining your entire medical history, again,” Andy Jassy wrote, adding “We’re working to solve that with Health AI for @OneMedical patients—a clinically grounded, highly personalized agentic AI assistant based on your complete health background.”
The Health AI assistant provides 24/7 personalized health guidance and seamlessly connects patients to their care team via messaging or by booking a same or next day appointment.
Amazon says that HealthAI has been co-developed with One Medical’s clinical leadership.
Amazon says that the agentic assistant is an AI-forward feature that makes getting health care even simpler, more highly personalized, and more actionable by answering health questions, booking appointments, and managing medications.
Available now to Amazon One Medical members in the One Medical app, Health AI helps patients take charge of their health with personalized insights drawn from their complete medical records, lab results, and current medications—all protected with Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security safeguards. Streamline your ongoing care tasks, including helping you book appointments with your One Medical provider, or renew medications, which you can choose to fill with Amazon Pharmacy .