Axis Bank has launched its AMS 2.0 initiative in collaboration with Cognizant, aimed at enhancing application management operations. The program is now operational and is designed to improve delivery governance, ensure operational consistency, and increase automation within application support services.
Axis Bank’s AMS 2.0 is a structured programme jointly driven by the bank and Cognizant to strengthen application support and delivery processes. “The implementation of AMS 2.0 is part of Axis Bank’s efforts to build a more resilient, scalable, and automation-enabled operations model. “We are pleased to collaborate with Axis Bank as part of its AMS 2.0 initiative.
We look forward to collaborating with Cognizant for Application Management Services (AMS) to enhance operational effectiveness and support the Bank’s evolving business and technology needs,” he said. Ganesh Ayyar, President – Asia Pacific & Japan, Cognizant, said the company will focus on governance-led operations and responsible automation as part of its application management work for the bank. Our teams are focused on supporting the bank’s application management requirements through disciplined service delivery, governance-led operations and the responsible use of automation to improve run stability and efficiency,” he said.
The initiative uses automation-led practices to improve operational consistency, service reliability and productivity. The programme also focuses on standardising processes across application management while maintaining governance, compliance and operational discipline. Cognizant has worked closely with the Bank during this transition to support a complex application environment. The go-live marks the next phase of Axis Bank’s application management strategy, with Cognizant supporting its technology environment across a broad range of banking operations.