Tata Consultancy Services
TCS Partners with Metro AG for Strategic Growth
Tata Consultancy Services (TCS) has been chosen as a strategic partner by Metro AG, an international wholesaler, to assist in the next phase of its global strategy. This partnership will aim to standardize Metro’s application landscape, streamline operations, and facilitate scalable growth. The collaboration reflects TCS’s commitment to leveraging technology to enhance business efficiency in the retail sector.
With over 45 years of presence in Europe and close to 15,000 employees in the region, including operations in Germany since 1991, TCS is consistently ranked among IT service providers with the highest customer satisfaction.
Khaled Bagban, CIO of Metro AG, said: “To advance our wholesale business, we need an IT landscape that combines strong local relevance with clear central steering… This partnership comes with high expectations: we need a partner who not only understands technology, but also how to translate it into tangible business value. Abhijit Niyogi, VP and Business Unit Head, Retail – UK, EMEA and India, TCS, said: “This engagement reflects an important shift towards simpler and more effective ways of operating at scale. As part of the partnership, TCS will help Metro transition from a highly localised, country-specific IT application environment to a centralised technology model by leveraging AI-based solutions. This transformation is designed to reduce complexity, streamline operations, and enable greater agility across METRO’s major markets in Europe and Asia. Metro is evolving from empowered local operations to a more globally aligned and centrally driven technology landscape. Through this engagement, TCS will consolidate applications and technology operations across key markets, enabling METRO to free up resources and focus more effectively on customer growth, innovation, and value creation. Dr. Bhuwan Agrawal, Head TCS Central Europe, added: “This collaboration represents a significant opportunity to accelerate METRO’s strategy. By leveraging AI-led capabilities, we look forward to partnering closely with METRO to support its future growth ambitions. We are proud to partner with METRO on this journey. TCS has extensive experience in delivering complex, multi-country transformation programs for global enterprises. Get the latest technology news and updates. Download the TOI App.