DTC plans to take AI route for smarter services: The wider industry impact

The emergence of CCTV footage has added a fresh dimension to the case

New Delhi: Delhi’s public bus network is set for a major technology upgrade, with Delhi Transport Corporation (DTC) planning to deploy an AI-enabled Bus Management System (BMS) to monitor more than 6,000 buses, their routes, drivers, trips and electric-bus charging cycles in real time.

Officials said the system will receive real-time GPS feeds, vehicle data such as battery charge levels and odometer readings, charging information and onboard Intelligent Transport System (ITS) inputs, including CCTV cameras, panic buttons and two-way communication systems. An official said the platform would be used to predict bus arrival times and delays, optimise routes and schedules, improve crew deployment and allocate buses more efficiently. It will also detect route deviations, trips that do not begin from the designated origin, missed stops and buses leaving depots early,” the official said. “It will also have to be scalable, secure and capable of integrating future buses, applications and transport technologies,” an official said.

“For passengers, one of the visible changes could be more accurate information about when a bus will arrive. The system will analyse traffic and historical operating patterns to generate estimated arrival times and identify delays. With electric buses now forming the bulk of DTC’s fleet, the system will also monitor charging operations, optimise energy consumption and fleet utilisation, and help predict battery degradation and maintenance requirements.

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