Mangaluru: A 37-year-old woman was allegedly cheated of Rs 1.3 lakh by cyber fraudsters who posed as e-commerce customer care representatives while she was seeking a refund for a cancelled order.
The woman had ordered a ceiling fan through an app on Oct 21 and paid Rs 7,903 through her husband’s Google Pay account, according to a complaint filed with the CEN crime police. On Oct 31, while searching online for customer care contact details, she found a mobile number and called it. Believing the caller, the woman was tricked into transferring Rs 80,000 through Google Pay to the fraudster. Subsequently, another Rs 50,000 was transferred from her bank account through IMPS without her knowledge, taking the total loss to Rs 1.3 lakh.
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The caller allegedly told her to search for a name on Google Pay and follow instructions to receive the refund. the amount was not refunded Although the order was subsequently cancelled. After the initial call was disconnected, an unidentified person called her back, posing as a customer care representative and providing an ID number. Download the TOI App.