OpenAI’s ChatGPT experienced a significant outage affecting users in the United States and India. The disruption began around 7:56 PM IST and resulted in widespread system latency, unresponsive prompts, and operational failures. Many users, particularly those subscribed to the paid ChatGPT Plus service, reported that the platform’s dedicated Work mode was entirely inaccessible. This incident marks the second major service failure for ChatGPT within a three-day period, impacting thousands of corporate and individual users.
More than 2,000 users had reported problems with the platform as of 9:01 a.m. On August 31, OpenAI acknowledged the incident via its official status dashboard, confirming that ChatGPT Plus members faced disruptions due to Work mode becoming inaccessible.
The company said that affected users may be unable to start new tasks in ChatGPT Work. PT, according to Downdetector. The problems caused elevated latency and errors for ChatGPT Work users. The disruption reports poured in from the US, Mexico, Greece, the UK, Japan, India and Australia.